{"id":881,"date":"2022-04-20T16:31:21","date_gmt":"2022-04-20T08:31:21","guid":{"rendered":"https:\/\/fortdigital.com.sg\/web\/?page_id=881"},"modified":"2022-07-26T10:43:30","modified_gmt":"2022-07-26T02:43:30","slug":"redemption-lucky-draw-system","status":"publish","type":"page","link":"https:\/\/fortdigital.com.sg\/web\/?page_id=881","title":{"rendered":"Lucky Draw & Redemption System via SMS"},"content":{"rendered":"

Introductions<\/h1>\r\n

Fort Digital is one of the oldest companies providing SMS Redemption \/ Lucky Draw Campaigns. We can customize to All kinds of Campaign Models. However, we have several Campaign Models ready for you to start using anytime without customization. Hence the cost is much lower. Contact Us if you need a new campaign model that is not listed below. Let us know your rules, and we will customize them for you. Below are several campaign models :<\/p>\r\n

Redemption \/ Lucky Draw Model 1 : Simple Model<\/h1>\r\n

It is the simplest model, and you do not need any special rules. Suppose you ask the customer to SMS \/ WhatsApp to a Number (provided by Fort Digital); they will get the AUTO REPLY function. SMS is Text Only, while WhatsApp can send in Text or Image or PDF or Video. Fort Digital can set Generic Auto Reply or Custom Auto Reply. Whoever sends in will get that Auto Reply Instantly. While logging in to Fort Digital Web Portal, you can check all the entries and download the data. You can do your data cleaning and decide your prize winner if you want to; no special rules here.<\/p>\r\n

Format<\/strong>
Any Text (Generic Auto Reply)
Specific Text (Specific Auto Reply)
SMS : Yes (Text Only)
WhatsApp : Yes (Text, Image, Video, PDF)<\/p>\r\n

Rules<\/strong>
No Rules<\/p>\r\n

Try LIVE<\/strong> now, WhatsApp anything to https:\/\/wa.me\/6564843863<\/a>
You will get a Generic Auto Reply<\/strong><\/p>\r\n

We also able to set Custom Auto Reply<\/strong> as well, means you set certain Code and the Auto Reply will be different.<\/p>\r\n

Have a LIVE TRY<\/strong> now :
WhatsApp X<\/strong> to https:\/\/wa.me\/6564843863<\/a><\/p>\r\n

You will get 1st Level Auto Reply<\/strong> :
Thank You for contacting Fort Digital. Please Reply :
1 = For Sales
2 = For Support
3 = Call Back From Us<\/p>\r\n

LEVEL 1 Replies :<\/p>\r\n

<If Reply 1><\/strong>
Thank You. Choose the Product\/Services you want to enquire, please reply :
1A = SMS Services
1B = WhatsApp Services
1C = Queue System (QMS)
1D = Event Registration, RSVP, Check-in System (EMS)
1E = Visitor Registration System (VMS)
X = Back to Previous Menu<\/p>\r\n

<If Reply 2><\/strong>
Setup New Account, Top Up, Reset of Password, IP Ban, all Tech Support
Please quote your Account Username \/ Company Name:
https:\/\/wa.me\/6581515000 (WhatsApp Only), or
sales@fortdigital.com.sg and support@fortdigital.com.sg , or
Enquiry Hotline: +65 6484 3863
X = Back to Previous Menu

<If Reply 3><\/strong>
Thank You. We will call you back ASAP. Meanwhile, visit our website www.FortDigital.com.sg for more info, or get Live Test Account here : https:\/\/mx.fortdigital.net\/trial\/
X = Back to Previous Menu<\/p>\r\n

Redemption Model 2 : Minimum Purchase Model – Instant Redemption<\/h1>\r\n

This model is the best is you want to provide INSTANT REDEMPTION<\/strong>. Fort Digital will provide you Admin Page<\/strong> that you can set:
– Title of Prize, example Colgate Happy Pack<\/strong>
– Minimum Value to get the Prize\/Redemption, example 50<\/strong>
– How many prize to give out, example 10<\/strong>
– SMS Code for Customer to SMS example colgate<\/strong>
\"\"
That’s it, now you already setup a Redemption Item with code of colgate<\/strong> and minimum purchase 50<\/strong> to get the prize, for total of 10 prizes<\/strong><\/p>\r\n

Now, you try SMS to +6591632223<\/strong><\/p>\r\n

Format<\/strong>
CODE<\/strong><space>RECEIPT NUMBER<\/strong><space>TOTAL PURCHASE<\/strong><\/p>\r\n

Example :
colgate 123456789A 10
colgate 987654321B 60<\/p>\r\n

Rules<\/strong>
– If Successfully Redeem, the AUTO REPLY SMS will be Congratulations! You qualify to redeem a unit of Colgate *. For Redemption Information, please click xxxxxxxxxxxx<\/p>\r\n

– One person can redeem as many time as possible, as far as QUOTA still available. If Quota is finish, the AUTO REPLY SMS will be Sorry Fully Redeemed<\/p>\r\n

– One person can redeem as many time as possible, as far as RECEIPT NUMBER never Redeemed Before, if already redeemed, the AUTO REPLY SMS will be Sorry, this receipt number has been redeemed<\/p>\r\n

– If the Total Purchase below Set Amount, the AUTO REPLY SMS will be Sorry Total Purchase Does Not Meet Minimum Requirement<\/p>\r\n

Collection of Prizes \/ Redeem<\/strong>
When customer come over to collect their Prize, you login to ADMIN and goto REDEEM page, first, ask the customer for the RECEIPT, then you key in the RECEIPT NUMBER into the box and SEARCH, if exist, it will shows the details of the redemption info they SMS in before like :<\/p>\r\n

Channel: COLGATE
Receipt Number: 12345678
Item Name: Colgate Happy Pack
Total Purchase: 67.00
SMS Date: 2021-10-13 14:54:35
Redeem Date: 0000-00-00 00:00:00
Channel Name: Colgate

You can then PASS them the Prize and ask them to KEY IN THEIR NAME into the web page and TICK Terms and Conditions to acknowledge their collection.<\/p>\r\n

You can always go back to ITEMS page to EDIT the QUOTA if you need to, or DELETE campaign once done<\/p>\r\n

\"\"<\/p>\r\n

Redemption Model 3 : Points Accumulation for Lucky Draw Chances<\/h1>\r\n

This model is to Accumulate Points for every purchase. For example, we set Every $50 purchase, will get 1 Point. Hence, they can SMS in as many time as possible with different Receipt Number and to accumulate points. They will get Auto Reply with the latest Points they have accumulated so far. This system also able to do Auto Check whether the Incoming Mobile Number is your Member or not, your side need to provide us the API to check.<\/p>\r\n

Format<\/strong>
TOTAL PURCHASE<\/strong><space>RECEIPT NUMBER<\/strong><space>NAME<\/strong><\/p>\r\n

Example :
55 123456789A Michael Tay
10 123456789B Michael Tay<\/p>\r\n

Rules<\/strong>
If Successful Redeem, the Auto Reply is:
Total Purchase So Far : S$450
Total Chances So Far : 9
Spend S$50 more to get 1 more Chance<\/p>\r\n

If Not Member Auto Reply:
“Sorry, this campaign is only valid for Plus! members. Participate now by signing up for a FREE Plus! membership – bit.ly\/2XOrYm1! Visit bit.ly\/37H0vqQ for info”<\/strong><\/em><\/p>\r\n

If Minimum Purchase Does Not Meet:
“Thank you for your participation. Unfortunately, your transaction amount did not meet the minimum of $60. Please try again. T%26Cs http:\/\/bit.ly\/ndpbl60”<\/strong><\/em><\/p>\r\n

If Format is Wrong:
“Oops! Your SMS entry format is wrong. Please check that it is <Amount Spend> SPACE <Receipt no> SPACE <Name> and resend to 8184 5155. Thank you.”<\/strong><\/em><\/p>\r\n

If Format is Wrong:
“Sorry No Total Purchase Amount Detected. Please Follow The Given Format Exactly.”<\/em><\/strong><\/p>\r\n

\"\" \"\"<\/p>\r\n

Related Services for Events & MICE\u00a0<\/h1>\r\n