Customised Survey / Feedback System
Fort Digital Survey and Feedback System is a fully customizable solution designed to match each company’s exact requirements. The system can be configured for internal use with a closed database or for public use, depending on the organization’s needs.
Internal Database – Multi Questions
For internal surveys, companies can import their staff or member database into the system, and users are required to scan their ID before they are allowed to start the survey or submit feedback, ensuring that responses are controlled and properly recorded
Public Survey – One Emoji Questions
The survey format can be customized into any layout, including simple emoji-based feedback, rating systems, or multiple-question forms
Access from Tablet or Web
All survey questions, formats, and settings can be edited directly from the tablet or remotely from the web portal
Import Staff Database
All survey questions, formats, and settings can be edited directly from the tablet or remotely from the web portal
Feedback Summary
All survey summary can be viewed LIVE directly from the tablet or remotely from the web portal
Export Survey Results
Administrators can also download detailed reports at any time for analysis, making it a flexible and powerful tool for collecting feedback, measuring satisfaction, and improving internal or customer experience
SMS, WhatsApp, Email, Call Functions
We can also integrate the survey system to send SMS, Email, WhatsApp, or Voice Call for OTP verification before the survey starts, and also send follow-up messages after the survey is completed, such as prize notifications or additional information.
We Customize EVERYTHING
At Fort Digital, we believe there is no one system that can fit every company, as every organization has different workflows and requirements. That is why our Survey and Feedback System is highly customizable, and we can modify the format, workflow, reports, login method, and many other features to match your exact needs. Instead of forcing you to adapt to the system, we adapt the system to your workflow. Contact us to discuss your requirements, and we can customize a solution that fits your operation.
Zero Wiring – Place Anywhere
The system can be placed at the POS (Point of Sale) counter, at the entrance or exit, inside washrooms, near the cashier, and other suitable locations
Floor Stand Kiosk
Desktop Stand Kiosk With Lock
Desktop Stand No Lock
Case Study : SAMSUNG Singapore
Samsung Singapore has been one of the users of Fort Digital Feedback System for many years. We have customized the system for many different uses, such as the Welcome to Samsung “Inspire Design” Partnership Program, Samsung Service Rewards Day Feedback Form, Samsung Customer Feedback, and many more.
