1 Single Portal
for 4 Services :
1. SMS
2. WhatsApp
3. Email
4. Call

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If you’re not already using WhatsApp for your business, you’re missing out on a big opportunity

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Tutorial Video

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Why use a Centralised WhatsApp Service instead of
Mobile Phone WhatsApp?

Everbody Can Access Everywhere

Centralised WhatsApp

Log in to Fort Digital’s portal from anywhere to check all messages. You can work from home, the office or overseas.

One Person Access Only

Mobile Phone WhatsApp

Only one person holds it all the time. Management has to keep asking that person to check. Imagine if that person is on vacation or loses the phone, and entire business operations will be disrupted.

Data Intact All Time

Nobody can delete any messages, incoming or outgoing messages. All records are always intact, and if somebody made a mistake replying, all are traceable.

Can Delete Everything

No Accountability. Whoever holds the mobile phone can Delete any Messages, and deleted messages are not recoverable on mobile phones.

Export Out Data to Excel

You can export and archive data out to excel easily monthly.

No Export of Data

Two Way Interactive

You can create Generic Auto Reply or Custom Auto Reply. You can engage them further after they send you something. You can give them options to choose from.

One Way

No Auto Reply function

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8 cents
($0.08)

Just 8¢ for Whole Day Chatting Coversations, In and Out

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Access Everywhere Together

Centralize WhatsApp System

No more depending on one mobile phone

This service is a Centralised WhatsApp Service. Management can access it from anywhere in the world, anytime.

Management can monitor all the feedback live at the office, from home, overseas, or anywhere. No more depending on a Mobile Phone that only one person can hold and access.

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Accountability

Nobody Can Delete Proof

No more missing WhatsApp messages. All Incoming and Outgoing messages are preserved

Nobody can delete any messages, incoming or outgoing messages. All records are always intact, and if somebody made a mistake replying, all are traceable.

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WhatsApp Advantages

Cross Countries & Boundaries
Free Send and Receive

Unlike SMS that have lots of blocking, filtering and difficulties in sending to certain countries or under roaming, everybody can receive WhatsApp anywhere in the world as far as they are connected to the Internet

Unlike SMS, which is expensive to send overseas, the recipient hesitates to send or reply due to the high charges. While WhatsApp are Free to receive and Free to reply back

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Usages

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Sales and Supports

Staff Works From Anywhere
Envision your entire support team being able to conduct business from anywhere, whether it be from home, somewhere in Malaysia or the Philippines, and still be able to effectively provide support for all your customers.

Testimonials

Our operations require Fast communications to collect medical samples for testing, and time is of the essence. And this Centralised WhatsApp System Unifies all our staff, who can now work from the home, office, and on-site. Both sides can send document like pictures and pdf for even faster operations

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Reservations & Bookings

Staff Works From Anywhere
Imagine that anyone can now WhatsApp you to make a booking, and your sales staff can reply to them from anywhere they are, without depending on one mobile phone that only one person has access to.

Testimonials

When someone makes a booking, you can send them a reservation info on WhatsApp, and they can reply if they wish to make changes. Additionally, you can send a new member welcome WhatsApp with their digital member card, saving your company significant costs.

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Receive Proof of Payment or Documents from Worldwide

Customers can send proof of payment, documents, images, or PDF files to your business for free. Regardless of whether they are overseas or local, they do not have to pay any fees to send you all the necessary documents.

Testimonials

Our operations require proof of payment from customers before we can deliver goods to them. This Centralized WhatsApp System enables us to receive all necessary images, which can be viewed by all staff members even if they work from home. This eliminates the need for a single phone to manage operations, which can only be handled by one staff member. With this system, everyone can access WhatsApp and work together as a team.

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Click here for more info of this service

WhatsApp for Feedback and Whistleblow

Report Dirty and Smelly Toilets
Report Messy Canteen or Other Areas
Report Suspicious Person/Package
Report Corruption or Insider Trading
Report Malfunctions
Report Waste
Report Accidents
Report Crime / Fight

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WhatsApp for Emergency Broadcast

This Emergency WhatsApp System is perfect for all Business Continuity Planning (BCP) needs, allowing you to quickly broadcast any emergency situation to all staff members and receive prompt replies to ensure that everyone is informed.

Use the Track Reply feature to identify individuals who have not yet replied and resend the message, or use SMS or voice calls to ensure they are aware of the situation.

Click here for more info of this service

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WhatsApp for Retail, Events and Promotions

Direct Save into Phone’s Gallery

Imagine the ability to send your most recent brochure directly to an individual’s phone gallery.

Each time they access their image gallery, they will see your promotional image.

This unique advantage is only possible through WhatsApp, as it cannot be achieved if they visit your website alone.

Click here for more info of this service

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Send Reservations & Bookings Info

Send via Web Portal or API

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Send Invoice or Delivery Updates

Attach PDF File or Image

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Receive and Send PDF, Image and Video File

Instant receive, both side, no more expensive courier

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Direct Reply Button Below Message
(Prevent Receipient Click Block and Report Number)

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Direct Visit Website & Call Button

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Incoming Message is Totally Free

You won’t incur any charges for each incoming WhatsApp message until you begin to respond to them. This will save you lots of cost when receiving confirmations, feedback, document submissions, receipts, whistleblower reports, etc.

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Generic Auto Reply

Instantly Auto Reply a Generic Message once you receive an Incoming WhatsApp

Customs Auto Reply

Create specific Keywords in the system. Once incoming WhatsApp matches the keyword, it will auto reply accordingly. For example, the keyword is “wifi” and the auto-reply is “wifi password is 12345”, or the keyword is “USD” and the auto-reply is “Rate now is 1.35 to SGD”

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Send Approved Template Message via Web Portal or APIs

Just Copy and Paste all Mobile Numbers with their Variables to be inserted into Message Template

Just Copy and Paste

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Blacklist / Unsub Mobile Number

You can easily blacklist a number to the Unsub/Blacklist Database with just 1 Click from Incoming WhatsApp

Click Unsub Button

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Filter Against Blacklist / Unsub List

You can easily Filter Broadcast Database against Unsub/Blacklist Database with just 1 Click before Broadcast

Click Filter Against Unsub Button

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Fort Digital APIs is one of the most straightforward API you can integrate with any App or System. You can even copy and paste the APIs into a web browser to try

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Costing:
Just $50 per month + as low as S$0.03 per reply
Contact us for more detailed pricing and setup

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Related Services:

WhatsApp Services (Web+API) All Purposes
WhatsApp for Retail, Events and Promotions
WhatsApp for Feedback, Reporting & Whistleblow
WhatsApp Emergency and Tracking System
WhatsApp Voting / Polling System
WhatsApp Picture and Greeting Slideshow Broadcast
WhatsApp Questionnaires and Answers (Q & A Session)

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Fort Digital is SBO Licensed from IMDA

Compliance with PDPC/PDPA and Security Directive

Approved SMS Aggregator by SGNIC

To Protect Your Sender ID

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GeBIZ Supplier and Government Supplier

EPPU No: EPU/CMP/10,EPU/CNE/10
@ Financial Grade S7

SSL2 EV3

Company Prove Legitimacy
Comply with PCI standards

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WhatsApp Us Now for Demo, Support, Quote, and Account Setup

Or Call +65 6484 3863

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