Introducing WhatsApp for :
– Retails
– Events & Exhibitions
– Marketing & Promotions

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Direct Save into Phone’s Gallery

Imagine the ability to send your most recent brochure directly to an individual’s phone gallery.

Each time they access their image gallery, they will see your promotional image.

This unique advantage is only possible through WhatsApp, as it cannot be achieved if they visit your website alone.

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Automatically Get the
Contacts

You will receive their Mobile Number and Name automatically, essentially a free and willing contribution to your database.

You can now engage in further conversation with customers through chat. They can ask you any questions, and you can provide direct answers.

You can never get their contacts if they just visit your website

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Further Engagement Privately

After they connect with you on WhatsApp, you can immediately engage with them LIVE. Utilize this opportunity to answer any questions they may have regarding pricing, product variations, or placing an order. This private engagement with customers is highly valued by everyone.

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The impact of this can be enormous, especially when shared within group chats. People derive pleasure from sharing coupons with their peers.

The Power of WhatsApp Forwarding

Your promotional image can be quickly forwarded with friends and family, and subsequently saved into their image gallery as well.

In no time, your image could potentially be saved on millions of phones without your knowledge, effectively allowing for mass marketing.

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How it works?

Don’t let the opportunity of having thousands of people pass by your store every day go to waste. Even if they don’t enter your store, they can still receive information about your promotions from afar.

The Power of Passing Crowds

Place a stand-up banner or posters outside your store, as everyone is drawn to promotions and coupons. Curiosity will prompt customers to scan the QR code, whether they are standing idly outside, passing by, or browsing inside your store. Your staff can also encourage customers to scan the code in exchange for discount coupons.

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The Power of Passing Crowds

In crowded exhibition and expo settings, distributing brochures can be costly and ineffective.

Instead, consider providing a QR code for people to scan and connect with you in real-time via WhatsApp.

By utilizing this method, you can easily obtain their mobile numbers, allowing for easier communication in the future.

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Automate Engagement

If you’re unable to chat with customers privately, consider creating an automated auto-reply interactive menu.

Each Menu can feature its own image or PDF attachment, providing customers with even more images to add to their phone’s gallery.

Example :
If customers reply 1 = Coupons, they will receive a coupon image that will automatically save to their image gallery, serving as a constant reminder to use the coupon.

If they choose the 4=Lucky Draw option, they can submit an image of their purchase receipt as proof to participate in a draw for specific products, with terms and conditions provided.

Customers can also participate in a 5=Selfie Contest by submitting their makeup selfie image, with terms and conditions outlined.

The possibilities are endless.

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Introducing Centralised WhatsApp Service

Access Everywhere
All Can Access

No more depending on one mobile phone

This service is a Centralised WhatsApp Service. Management can access it from anywhere in the world, anytime.

Management can monitor all the feedback live at the office, from home, overseas, or anywhere. No more depending on a Mobile Phone that only one person can hold and access.

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Accountability

Nobody Can Delete Proof

No more missing WhatsApp messages. All Incoming and Outgoing messages are preserved

Nobody can delete any messages, incoming or outgoing messages. All records are always intact, and if somebody made a mistake replying, all are traceable.

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WhatsApp Advantages

Cross Countries & Boundaries
Free Send and Receive

Unlike SMS that have lots of blocking, filtering and difficulties in sending to certain countries or under roaming, everybody can receive WhatsApp anywhere in the world as far as they are connected to the Internet

Unlike SMS, which is expensive to send overseas, the recipient hesitates to send or reply due to the high charges. While WhatsApp are Free to receive and Free to reply back

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Why use a Centralised WhatsApp Service instead of
Mobile Phone WhatsApp?

Everbody Can Access Everywhere

Centralised WhatsApp

Log in to Fort Digital’s portal from anywhere to check all messages. You can work from home, the office or overseas.

One Person Access Only

Mobile Phone WhatsApp

Only one person holds it all the time. Management has to keep asking that person to check. Imagine if that person is on vacation or loses the phone, and entire business operations will be disrupted.

Data Intact All Time

Nobody can delete any messages, incoming or outgoing messages. All records are always intact, and if somebody made a mistake replying, all are traceable.

Can Delete Everything

No Accountability. Whoever holds the mobile phone can Delete any Messages, and deleted messages are not recoverable on mobile phones.

Export Out Data to Excel

You can export and archive data out to excel easily monthly.

No Export of Data

Two Way Interactive

You can create Generic Auto Reply or Custom Auto Reply. You can engage them further after they send you something. You can give them options to choose from.

One Way

No Auto Reply function

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WhatsApp vs SMS

WhatsApp

No Need Register IMDA

No need IMDA registration, instant use

SMS

Requires IMDA Registration

You need to register your Sender ID with IMDA

WhatsApp

No Character Limit

Almost no limit, send as long as you want

SMS

Character Limited

Limit of 160 character

WhatsApp

Send Image + PDF

Attach media file that directly saved into phone’s gallery

SMS

No Media

Text Only

WhatsApp

FREE

It is free for customers to engage in conversation with you. Whether they are in Singapore or Overseas.

SMS

Not Free

Customer SMS is not free

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Related Services:

WhatsApp Services (Web+API) All Purposes
WhatsApp for Retail, Events and Promotions
WhatsApp for Feedback, Reporting & Whistleblow
WhatsApp Emergency and Tracking System
WhatsApp Voting / Polling System
WhatsApp Picture and Greeting Slideshow Broadcast
WhatsApp Questionnaires and Answers (Q & A Session)

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Fort Digital is SBO Licensed from IMDA

Compliance with PDPC/PDPA and Security Directive

Approved SMS Aggregator by SGNIC

To Protect Your Sender ID

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GeBIZ Supplier and Government Supplier

EPPU No: EPU/CMP/10,EPU/CNE/10
@ Financial Grade S7

SSL2 EV3

Company Prove Legitimacy
Comply with PCI standards

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WhatsApp Us Now for Demo, Support, Quote, and Account Setup

Or Call +65 6484 3863

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