Lucky Draw & Redemption System via SMS

Introductions

Fort Digital is one of the oldest companies providing SMS Redemption / Lucky Draw Campaigns. We can customize to All kinds of Campaign Models. However, we have several Campaign Models ready for you to start using anytime without customization. Hence the cost is much lower. Contact Us if you need a new campaign model that is not listed below. Let us know your rules, and we will customize them for you. Below are several campaign models :

Redemption / Lucky Draw Model 1 : Simple Model

It is the simplest model, and you do not need any special rules. Suppose you ask the customer to SMS / WhatsApp to a Number (provided by Fort Digital); they will get the AUTO REPLY function. SMS is Text Only, while WhatsApp can send in Text or Image or PDF or Video. Fort Digital can set Generic Auto Reply or Custom Auto Reply. Whoever sends in will get that Auto Reply Instantly. While logging in to Fort Digital Web Portal, you can check all the entries and download the data. You can do your data cleaning and decide your prize winner if you want to; no special rules here.

Format
Any Text (Generic Auto Reply)
Specific Text (Specific Auto Reply)
SMS : Yes (Text Only)
WhatsApp : Yes (Text, Image, Video, PDF)

Rules
No Rules

Try LIVE now, WhatsApp anything to https://wa.me/6564843863
You will get a Generic Auto Reply

We also able to set Custom Auto Reply as well, means you set certain Code and the Auto Reply will be different.

Have a LIVE TRY now :
WhatsApp X to https://wa.me/6564843863

You will get 1st Level Auto Reply :
Thank You for contacting Fort Digital. Please Reply :
1 = For Sales
2 = For Support
3 = Call Back From Us

LEVEL 1 Replies :

<If Reply 1>
Thank You. Choose the Product/Services you want to enquire, please reply :
1A = SMS Services
1B = WhatsApp Services
1C = Queue System (QMS)
1D = Event Registration, RSVP, Check-in System (EMS)
1E = Visitor Registration System (VMS)
X = Back to Previous Menu

<If Reply 2>
Setup New Account, Top Up, Reset of Password, IP Ban, all Tech Support
Please quote your Account Username / Company Name:
https://wa.me/6581515000 (WhatsApp Only), or
sales@fortdigital.com.sg and support@fortdigital.com.sg , or
Enquiry Hotline: +65 6484 3863
X = Back to Previous Menu

<If Reply 3>
Thank You. We will call you back ASAP. Meanwhile, visit our website www.FortDigital.com.sg for more info, or get Live Test Account here : https://mx.fortdigital.net/trial/
X = Back to Previous Menu

Redemption Model 2 : Minimum Purchase Model – Instant Redemption

This model is the best is you want to provide INSTANT REDEMPTION. Fort Digital will provide you Admin Page that you can set:
– Title of Prize, example Colgate Happy Pack
– Minimum Value to get the Prize/Redemption, example 50
– How many prize to give out, example 10
– SMS Code for Customer to SMS example colgate

That’s it, now you already setup a Redemption Item with code of colgate and minimum purchase 50 to get the prize, for total of 10 prizes

Now, you try SMS to +6591632223

Format
CODE<space>RECEIPT NUMBER<space>TOTAL PURCHASE

Example :
colgate 123456789A 10
colgate 987654321B 60

Rules
– If Successfully Redeem, the AUTO REPLY SMS will be Congratulations! You qualify to redeem a unit of Colgate *. For Redemption Information, please click xxxxxxxxxxxx

– One person can redeem as many time as possible, as far as QUOTA still available. If Quota is finish, the AUTO REPLY SMS will be Sorry Fully Redeemed

– One person can redeem as many time as possible, as far as RECEIPT NUMBER never Redeemed Before, if already redeemed, the AUTO REPLY SMS will be Sorry, this receipt number has been redeemed

– If the Total Purchase below Set Amount, the AUTO REPLY SMS will be Sorry Total Purchase Does Not Meet Minimum Requirement

Collection of Prizes / Redeem
When customer come over to collect their Prize, you login to ADMIN and goto REDEEM page, first, ask the customer for the RECEIPT, then you key in the RECEIPT NUMBER into the box and SEARCH, if exist, it will shows the details of the redemption info they SMS in before like :

Channel: COLGATE
Receipt Number: 12345678
Item Name: Colgate Happy Pack
Total Purchase: 67.00
SMS Date: 2021-10-13 14:54:35
Redeem Date: 0000-00-00 00:00:00
Channel Name: Colgate

You can then PASS them the Prize and ask them to KEY IN THEIR NAME into the web page and TICK Terms and Conditions to acknowledge their collection.

You can always go back to ITEMS page to EDIT the QUOTA if you need to, or DELETE campaign once done

Redemption Model 3 : Points Accumulation for Lucky Draw Chances

This model is to Accumulate Points for every purchase. For example, we set Every $50 purchase, will get 1 Point. Hence, they can SMS in as many time as possible with different Receipt Number and to accumulate points. They will get Auto Reply with the latest Points they have accumulated so far. This system also able to do Auto Check whether the Incoming Mobile Number is your Member or not, your side need to provide us the API to check.

Format
TOTAL PURCHASE<space>RECEIPT NUMBER<space>NAME

Example :
55 123456789A Michael Tay
10 123456789B Michael Tay

Rules
If Successful Redeem, the Auto Reply is:
Total Purchase So Far : S$450
Total Chances So Far : 9
Spend S$50 more to get 1 more Chance

If Not Member Auto Reply:
“Sorry, this campaign is only valid for Plus! members. Participate now by signing up for a FREE Plus! membership – bit.ly/2XOrYm1! Visit bit.ly/37H0vqQ for info”

If Minimum Purchase Does Not Meet:
“Thank you for your participation. Unfortunately, your transaction amount did not meet the minimum of $60. Please try again. T%26Cs http://bit.ly/ndpbl60”

If Format is Wrong:
“Oops! Your SMS entry format is wrong. Please check that it is <Amount Spend> SPACE <Receipt no> SPACE <Name> and resend to 8184 5155. Thank you.”

If Format is Wrong:
“Sorry No Total Purchase Amount Detected. Please Follow The Given Format Exactly.”

Related Services for Events & MICE 

Security and Compliance

  1. GeBIZ Supplier and Government Supplier Expenditure and Policies Procurement Unit (EPPU) No : EPU/CMP/10,EPU/CNE/10 @ Financial Grade S7
  2. Approved Aggregator with SGNIC (Singapore Network Information Centre)  to Protect SMS Sender IDs
  3. SBO (Service Based Operators) Licensed from IMDA (Infocomm Media Development Authority of Singapore)
  4. PDPC / PDPA Compliance (Personal Data Protection Act 2012)
  5. IM8 Government Security Compliance Partial and Full
  6. 2FA (2 Factor Authentication) Login via Google Authenticator App
  7. Implement OWASP CRS Detection Rules Firewall
  8. Implement MOD Security Rules and MOD Evasive Rules (Brute Force)
  9. Implement Cisco DUO Authentication 2FA
  10. DigiCert® SSL2 EV3 Certified Company
  11. Whitelist IPs Access Mechanism and Auto Suspend IP
  12. 100% Singaporean Owned, 100% Singapore Region Server
  13. The Straits Times Fastest Growing Company 2019 – Established Since 2007

Fort Digital’s VAPT and Penetration Test Audited by Intruder for 10,976 threats with A+ Score of and Low Threat. Score as per January 2022, please request latest test report from Fort Digital:

Intruder Certified by:

SBO License and SGNIC Approved Aggregator

Beware of SMS Company without SBO (Service Based Operators) Licensed from IMDA (Infocomm Media Development Authority of Singapore) and Not Registered as Approved Aggregator by SGNIC (Singapore Network Information Centre) . To operate and run SMS Services in Singapore, company must have SBO License. There are many SMS companies that are operating without SBO License, Local or International. Not only it’s illegal and against the law, your are jeopardizing your database security. Your Database will circulates around the world and might end up at anybody’s server. Your messages will not be re-send if failed after first attempts. No Data Encryptions. Non-Compliance to PDPA / PDPC (Personal Data Protection Act 2012). Midnight jobs, your SMS will not be prioritized, and will be queued at Local Telco’s server, hence the message might reach the recipient at wee hours. Fake Reports, inaccurate SMS Status will lead to confusion whether the recipient receive or not.

Government Grants

There are many Government’s Grant you can apply for our products and services. Please visit Business Grant Portal for more info. PIC Grant Claimable (Subject to Approval and Availability) This System Claimable Under PIC Information Technology (IT) and Automation Equipment List (Updated as at 6 Aug 2015) Category 4: 100% write-off will apply only to expenditure incurred on or after 15 Dec 2010, except for office system software. The latter will qualify for a 100% write-off even if the expenditure was incurred before 15 Dec 2010. Please contact IRAS for more information about PIC Grant.

35 Binds Technology™ (800,000 SMS/hour – 13,000 SMS/minute)

Fort Digital currently having one of the highest SMS throughput in Singapore. With 35 Binds Technology™, we are connected to All Telcos at maximum speed to deliver at highest speed possible. With this technology, we have dedicated server just to distribute workloads and balancing to all binds that made this incredible sending speed possible. With almost no delays, you can complete your broadcast in just minutes, if not seconds.

Auto Check & Switch Technology™

Telcos might get disrupted once in a while. Therefore, we developed Auto Check and Switch Technology that will Auto Send Test Message to our own Test Numbers that covers 4 Major Telcos in Singapore, namely Singtel, Starhub, M1 and TPG, for every 30 minutes or less. If our test numbers does not receives the Test Message, our System will then Auto Switch to our Secondary or Backup Routes, therefore, minimized down time. We spent resources to make sure the connectivity is always stable.

Encrypted with EV SSL3

Fort Digital’S SMS Portal is currently certified by DigiCert (Same Company that certified Facebook, Intel, Yahoo, IBM, PayPal, NASA, Toyota, HP, and many more). The website is Encrypted up to 256 bits, and support both SHA-1 and SHA-2 algorithms. So you have peace of mind when you using our portal, as the data to/from your PC to servers are encrypted heavily.