One Single Portal Cover All :
1. SMS Broadcast
2. SMS Incoming
3. Email to SMS
4. SMS to Email
5. WhatsApp Chat
6. WhatsApp Broadcast
7. Email to WhatsApp
8. WhatsApp Emergency
with Reply Tracking
9. Email Broadcast
10. Text to Voice Call
1 Credit 3 Services
Your SMS CREDITS (no expiry date) offer TRIPLE functionality. Direct use, no seperate setup.
This multi-channel approach ensures that if a customer does not respond to an SMS, you can still reach them via VOICE CALL or EMAIL. We also offer WhatsApp functionality (requires separate setup process). You can send SMS, VOICE CALL, and EMAIL through our WEB PORTAL or automate them using our API.
1. SMS
Sent from your registered Sender ID with IMDA
2. Text to Voice Calls
Calls will be made from the number: 31251790
3. Emails
Email will be sent from: noreply@emailsingapore.org
Convert Text to Call
This technology can convert any of your text into a natural-sounding English voice call.
OTP
OTP verification, where SMS may be blocked by local telecoms, you have the option to use a VOICE CALL instead
Chase Payment in Masses
Manually calling to chase payments is labor-intensive and costly. With this system, you can quickly call hundreds or thousands of people with just a click, delivering a payment reminder via voice call
Emergency, Fire Alert, Server Alert, etc
For incidents requiring immediate attention, such as server downtime, CPU spikes, fire alarms, or CCTV alarms, voice calls are the most effective method. Voice calls cannot be ignored; recipients must either answer or reject them, ensuring they get the message.
Local Number
The recipient will receive a local call from a fixed local number, 31251790, rather than an UNKNOWN number, which most people tend to ignore.
Web Portal Send
Simply copy and paste a list of numbers from any source, such as Excel, CSV, or a text file, and add it to the final list. The system will automatically clean up your list, removing duplicates and symbols, and add your default country code. Next, enter your text message and click submit. The system will instantly make calls to the masses. You can later download reports to see who picked up, who rejected, and the duration of each call.
API Integrations Send
You can make a call from any of your applications by calling our API:
https://mx.fortdigital.net/http/voice?username=xxxxx&password=xxxxx&to=%2B65xxxx&message=Message+Testing+HalooReturn Codes:
- OK: CAbe748af6a96f19d1c20f6eb769dafbaf
- This means your API call was successfully executed, and you can query the status of the job using the given Job ID.
Check the Status of the Call via API:
https://mx.fortdigital.net/http/voice-status?username=xxxxx&password=xxxxx&id=359aaa90-25b5-43f1-b206-9f0f4fa21ff1Sample Return Codes:
- Send,0 = The results are not yet ready. Check again later.
- Answered,5 = The call was picked up and listened to for 5 seconds.
- Busy,0 = The call was terminated by the recipient while ringing.
- Failed,0 = The recipient ignored the call.
Recent Testimonials
“What we like about Fort Digital is their Support Team. Their support is exceptionally fast and quick via WhatsApp, almost instantaneous everytime, which contrasts sharply with other providers who often take days to respond, primarily through email communication only. And we never exprience down time like other providers”
Ascentis Group
4 Securities Measures to Protect Your Credits
Security 1 : 2FA Login to Web Portal
Fort Digital stands out as one of the early adopters in implementing 2FA Login to safeguard your account. By incorporating 2FA Login, you attain an additional layer of security in the event of your Username and Password being compromised.
Security 2 : API Daily Send Quota
With this function, you can set a daily limit for API jobs, ensuring that your API can only send a specified number of jobs per day. Once the limit is reached, the API will be unable to send any further jobs and you will receive a notification indicating that the daily quota has been reached.
Security 3 : API Allowed Country Code
This feature prevents automated bots from using overseas mobile numbers to fill out forms on your website. Such malicious activity could result in thousands of SMS messages being sent to unknown recipients overseas, rapidly depleting your credits. By specifying an allowed country code, such as “65” for Singapore, you can restrict your account to sending SMS messages only within that country. Any messages sent outside the specified country code will be blocked, thereby preserving your credits.
Security 4 : API & WEB IP Whitelist
With this measure, only IP addresses listed on the whitelist are permitted to send API jobs and log in to the SMS portal. This robust feature acts as an additional line of defense, preventing unauthorized individuals from misusing your account even if they have obtained your username and password.
Our top priority is ensuring security, and we achieve this through implementing the best practices available. These practices include 2 Factor Authentication for logging in through the Google Authenticator App, implementing OWASP Detection Rules, utilizing MOD Security Rules and MOD Evasive Rules to prevent brute force attacks, implementing Cisco DUO Authentication, being a DigiCert® SSL2 EV3 Certified Company, and whitelisting IP addresses so that only authorized IPs can access the service while others will be banned. Additionally, we have an auto-suspend feature that blocks an IP address after someone tries to log in with the wrong password more than five times. All of our servers are located in Singapore and we hold an SBO license from the IMDA (Infocomm Media Development Authority of Singapore).
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