OTP : SMS, WhatsApp, Email & Voice Call

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Relying on a single channel for OTP is no longer a viable option due to issues such as filtering,blocking, and registration. Having alternative channels for the 2nd or 3rd OTP attempts ensures a successful OTP process. Fort Digital provides all 4 Channels:

1. SMS
2. WhatsApp
3. Voice Call
4. Email


1. SMS

SMS has become the standard channel for OTP. However, it is becoming increasingly challenging to send SMS in many countries due to filtering and blocking at the Telco/Operators level or by the government, as a result of growing scams and illegal activities via SMS. Therefore, if the first attempt of SMS OTP fails, it is recommended to switch to a different channel instead of relying on SMS for the second attempt.

SMS API – You Generate Own OTP

https://mx.fortdigital.net/http/send-message?username=xxxx&password=xxxx&to=%2B65xxxx&from=xxxx&message=Your+OTP+is+12345

SMS API – Fort Digital Generate OTP

https://mx.fortdigital.net/http/otp?username=xxxx&password=xxxx&to=%2B65xxxx


2. WHATSAPP

WhatsApp is the most advanced and effective channel for sending OTPs, owing to its cross-border service.

Unlike SMS that have lots of blocking, filtering and difficulties in sending to certain countries or under roaming, everybody can receive WhatsApp anywhere in the world as far as they are connected to the Internet

WHATSAPP API – Send Approved Tempalate Message with Variables

https://mx.fortdigital.net/http/wa-api?username=xxxx&password=xxxx&to=%2B65xxxx&template=xxxx&var1=xxxx&var2=xxxx&var3=xxxx


3. VOICE CALL

Voice call OTP is an additional feature that comes along with SMS service, and it deducts 1 SMS credit per use. There is no additional setup required; once you have SMS service with Fort Digital, you can immediately start using the voice call service as well. This feature can convert your text into a phone call and read it out to the recipient.

VOICE CALL API – Convert Text Into Phone Call Automatically (A.I. Read Text)

https://mx.fortdigital.net/http/voice?username=xxxx&password=xxxx&to=%2B65xxxx&message=Your+OTP+is+12345


4. EMAIL

Share Credits with SMS. Send OTP, Reminder, Notifications Only. Can Customize Email Domain Name. API and WEB

EMAIL API

https://mx.fortdigital.net/http/mail?username=xxxx&password=xxxx&to=sales%40fortdigital.com.sg&from=noreply%40emailsingapore.org&subject=Reset+OTP&message=OTP+is+12345%0AThank+You


One Single Portal To Manage :
SMS + WhatsApp + Voice + Email

SMS Broadcast + API, SMS Receiving + API, WhatsApp Centralized Chat + API, WhatsApp Template Send Broadcast + API, WhatsApp Auto Reply Voice Call Broadcast + API

Web Portal


Fort Digital is SBO Licensed from IMDA

Compliance with PDPC/PDPA and Security Directive

Approved SMS Aggregator by SGNIC

To Protect Your Sender ID


GeBIZ Supplier and Government Supplier

EPPU No: EPU/CMP/10,EPU/CNE/10
@ Financial Grade S7

SSL2 EV3

Company Prove Legitimacy
Comply with PCI standards


800,000 SMS / hour
35 Binds Technology™

12,000 SMS/minute or 200 SMS/second
One of the largest throughput in Singapore

100% Direct Singapore Telco – No Grey / International Routes Mix

Your data does not jump from one telco to another, all direct. No hop from one country to another. Highest priority delivery. Accurate Reports. No midnight job. Updated Number portability database


Beware of Dishonest SMS Provider

Too many dishonest SMS providers claim to have direct routes and the best quality, but are caught mixing traffic with overseas providers when the compulsory IMDA SSIR registration kick start, where SMS sent converted to LIKELY-SCAM due to sending via cheap overseas Telcos with many hops.

Fort Digital ensures your SMS will never receive with LIKELY-SCAM sender id as we do not mix our routes, and we are an Approved Aggregator with SGNIC and SBO License from IMDA Singapore Authority.

Likely-SCAM

Do not trust cheap SMS, or it will damage your company’s image forever


Number Masking SMS
(Requires IMDA Registration)

The recipient will receive SMS with the Sender ID Name same with your company name or brand like “NIKE” – Sending Speed 800,000 SMS per hour – Very Accurate Reports

Local Number SMS
(No IMDA Registration)

The recipient will receive SMS from Local Number like +6591234567 – Instant Use – Save hassle, time and cost to register Sender ID with IMDA


Load Balancing Technology

Almost ZERO Latency delivery. Sending bulk SMS will not slow down OTP delivery

Fail Over Technology

Almost never down. If down, auto switch to backup routes


4 Securities Measures to Protect Your Credits

Security 1 : 2FA Login to Web Portal

Fort Digital stands out as one of the early adopters in implementing 2FA Login to safeguard your account. By incorporating 2FA Login, you attain an additional layer of security in the event of your Username and Password being compromised.

Security 2 : API Daily Send Quota

With this function, you can set a daily limit for API jobs, ensuring that your API can only send a specified number of jobs per day. Once the limit is reached, the API will be unable to send any further jobs and you will receive a notification indicating that the daily quota has been reached.

Security 3 : API Allowed Country Code

This feature prevents automated bots from using overseas mobile numbers to fill out forms on your website. Such malicious activity could result in thousands of SMS messages being sent to unknown recipients overseas, rapidly depleting your credits. By specifying an allowed country code, such as “65” for Singapore, you can restrict your account to sending SMS messages only within that country. Any messages sent outside the specified country code will be blocked, thereby preserving your credits.

Security 4 : API & WEB IP Whitelist

With this measure, only IP addresses listed on the whitelist are permitted to send API jobs and log in to the SMS portal. This robust feature acts as an additional line of defense, preventing unauthorized individuals from misusing your account even if they have obtained your username and password.


Security

Fort Digital takes security seriously and has implemented a comprehensive set of 16 advanced digital security measures.

Whether it’s encryption protocols, multi-factor authentication, or continuous monitoring, Fort Digital goes above and beyond industry standards to ensure that every aspect of your security is meticulously covered.


No Setup Fee
No Monthly Fee
No Annual Fee
Credits Has No Expiry Date

Just Top Up Credits, No Any Other Fee


Our top priority is ensuring security, and we achieve this through implementing the best practices available. These practices include 2 Factor Authentication for logging in through the Google Authenticator App, implementing OWASP Detection Rules, utilizing MOD Security Rules and MOD Evasive Rules to prevent brute force attacks, implementing Cisco DUO Authentication, being a DigiCert® SSL2 EV3 Certified Company, and whitelisting IP addresses so that only authorized IPs can access the service while others will be banned. Additionally, we have an auto-suspend feature that blocks an IP address after someone tries to log in with the wrong password more than five times. All of our servers are located in Singapore and we hold an SBO license from the IMDA (Infocomm Media Development Authority of Singapore).


WhatsApp Us Now for Demo, Support, Quote, and Account Setup

Or Call +65 6484 3863

Fort Digital Commemorate 100th Anniversary of Our Founding Father Lee Kuan Yew


 

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