Emergency SMS with Reply Tracking

Fort Digital is SBO Licensed from IMDA, Approved SMS Aggregator by SGNIC, GeBIZ Supplier and Government Supplier EPPU No: EPU/CMP/10,EPU/CNE/10 @ Financial Grade S7

Introductions

The idea of this system is to Broadcast SMS to a group of people in the Fastest way possible and Track their Replies.

Very useful for companies with Business Continuity Planning (BCP).

The recipients will be able to Reply to acknowledge that they have already received the message and are aware of the situation.

The system will then automatically Track and Compare who has replied and who hasn’t. The company will know who did not respond and maybe send a second time or call them to make sure they are aware of what’s happening.

The good part of this system is tracking Acknowledgment Replies and knowing who hasn’t replied. Imagine if you have to do it manually; there is no such time during an emergency.

How it Works

Dedicated Receiving Number

Fort Digital will provide a Singapore Local Number such as +65 82 666 798. This number will be exclusively yours, not shared with anybody. You can send the SMS using a Name Sender ID like “NIKE”; however, they can’t reply to that message since there is no number associated with it. Hence, you need to indicate the Reply Mobile Number in the Content of the Message. Or, just change the Sender ID to your Reply Mobile Number, and the recipient will be able to reply to that message quickly.

Login to Portal to Broadcast and Track Replies

4 Ways of Sending:
Emergency Send=Quick Send Selections Options
Quick Send = Just Copy and Paste Mobile Numbers and Send; it’s that easy and fast, best during an emergency.
Upload Send = Prepare your database in a CSV file and upload it to send
Normal Send = Select Groups and Contacts and personalize the content

Emergency Send

A shortcut way to do a broadcast, but you must create Groups, Contacts, and Templates before sending. The best is just to use Quick Send below.

Quick Send

The fastest way you can start to broadcast. Just Copy & Paste Mobile Numbers and Send. You can copy and paste up to 200,000 Numbers at one time go. The system will Auto Clean Up: Duplicates Numbers, Symbols, And Alphabets, Add Default Country Code and Remove 0 In Front Of Numbers, If Any. You can also set Schedule Jobs. Can Filter against Unsubscribe/Black List Database.

Upload Send

Prepare your data in CSV (Column A: Mobile Number, Column B: Full Message) and Upload it to the portal; the system will auto convert each line into SMS. Each line can have different message content, and you can also set Schedule Jobs.

Normal Send

Send to Groups and Contacts that you prepared before. Can send Personalized SMS (Mail Merge). Can Filter against Unsubscribe/Black List Database.

Wait for Replies and Track Who Replied and Who Doesn’t

Go to Tracking Page; here, you will see all the logs, who you Sent to, and who has Reply back. You can see the Replied Message and the time they replied. Refresh the page to get the latest data. You can Download verities of Reports as well for further analysis. You can also Resend to those who have not replied.

WhatsApp Us for Quick Demo and Account Setup

Related Services

Security and Compliance

  1. GeBIZ Supplier and Government Supplier Expenditure and Policies Procurement Unit (EPPU) No: EPU/CMP/10,EPU/CNE/10 @ Financial Grade S7
  2. Approved Aggregator with SGNIC (Singapore Network Information Centre)  to Protect SMS Sender IDs
  3. SBO (Service Based Operators) Licensed from IMDA (Infocomm Media Development Authority of Singapore)
  4. PDPC / PDPA Compliance (Personal Data Protection Act 2012)
  5. IM8 Government Security Compliance Partial and Full
  6. 2FA (2 Factor Authentication) log in via Google Authenticator App
  7. Implement OWASP CRS Detection Rules Firewall
  8. Implement MOD Security Rules and MOD Evasive Rules (Brute Force)
  9. Implement Cisco DUO Authentication 2FA
  10. DigiCert® SSL2 EV3 Certified Company
  11. Whitelist IPs Access Mechanism and Auto Suspend IP
  12. 100% Singaporean Owned, 100% Singapore Region Server
  13. The Straits Times Fastest Growing Company 2019 – Established Since 2007

Fort Digital’s VAPT and Penetration Test Audited by Intruder for 10,976 threats with A+ Score and Low Threat.
Score as per January 2022, please request the latest test report from Fort Digital:

Intruder Certified by:

SBO License and SGNIC Approved Aggregator

Beware of SMS Companies without SBO (Service Based Operators) Licensed by IMDA (Infocomm Media Development Authority of Singapore) and Not Registered as Approved Aggregator by SGNIC (Singapore Network Information Centre). To operate and run SMS Services in Singapore, a company must have SBO License. Many SMS companies are operating without SBO Licenses, Local or International. Not only it’s illegal and against the law, but you are also jeopardizing your database security. Your Database will circulate the world and might end up on anybody’s server. Your messages will not be re-sent if they fail after the first attempt. No Data Encryptions. Non-Compliance to PDPA / PDPC (Personal Data Protection Act 2012). Midnight jobs, your SMS will not be prioritized and queued at Local Telco’s server; hence the message might reach the recipient in the wee hours. Fake Reports and inaccurate SMS Status will lead to confusion and disruption of the company’s operation.

Government Grants

There are many Government Grants you can apply for our products and services. Please visit Business Grant Portal for more info. PIC Grant Claimable (Subject to Approval and Availability) This System is Claimable Under the PIC Information Technology (IT) and Automation Equipment List (Updated as of 6 Aug 2015) Category 4: 100% write-off will apply only to expenditure incurred on or after 15 Dec 2010, except for office system software. The latter would qualify for a 100% write-off even if the expenditure were incurred before 15 Dec 2010. Please get in touch with IRAS for more information about PIC Grant.

35 Binds Technology™ (800,000 SMS/hour – 13,000 SMS/minute)

Fort Digital currently has one of the highest SMS throughputs in Singapore. With 35 Binds Technology™, we are connected to All Telcos at maximum speed to deliver at the highest rate possible. With this technology, we have dedicated servers just to distribute workloads and balance to all binds that made this incredible sending speed possible. With almost no delays, you can complete your broadcast in just minutes, if not seconds.

Auto Check & Switch Technology™

Telcos might get disrupted once in a while. Therefore, we developed Auto Check and Switch Technology to Auto Send Test Messages to our Test Numbers covering 4 Major Telcos in Singapore, namely Singtel, Starhub, M1, and TPG, every 30 minutes or less. If our test numbers do not receive the Test Message, our System will then Auto Switch to our Secondary or Backup Routes, minimizing downtime. We spent resources to make sure the connectivity is always stable.

Encrypted with EV SSL3

Fort Digital’S SMS Portal is currently certified by DigiCert (The same Company that certifies Facebook, Intel, Yahoo, IBM, PayPal, NASA, Toyota, HP, and many more). The website is Encrypted up to 256 bits and supports both SHA-1 and SHA-2 algorithms. So you have peace of mind when you use our portal, as the data to/from your PC to servers are encrypted heavily. Instant Sign Up and Get 10 FREE SMS & Voice Call Credits